Heat Pump Servicing & Repairs in Walsall
Heat Pump Servicing & Repairs in Walsall from a Walsall-based team you can visit. Free home survey, clear written quotes, open 7 days. Call for a quote.
If your heat pump is making odd noises, running up bills or has stopped heating the house, it helps to speak to someone local who will pick up the phone. Eco Air Source Heat Pump Installer is based in Walsall, and we handle heat pump servicing and repairs for homeowners and landlords across the area. Call 01922 302461 and we will talk through the problem in plain English before anything is booked.
We are open 7 days, 9am to 7pm. You are also welcome to visit our premises in Walsall, WS1, if you would rather talk it over face to face. We offer a free home survey and a written quote, so you know what you are agreeing to before work starts.
Our Specialist Services
This page gives you the overview. The two pages below go into detail on each job.
- Heat Pump Servicing: routine checks to keep an existing system running properly and to catch small problems early.
- Heat Pump Repairs: diagnosing and fixing faults, from no heating or hot water to error codes and poor performance.
Not sure which one you need? Describe the symptoms over the phone and we will point you the right way.
How We Work
- You call or send a request. Phone is quickest. The form is there if you prefer to write.
- We survey the system at your home. The survey is free. We look at the outdoor unit, the pipework, the cylinder and the controls, and ask how the house behaves day to day.
- You get a written quote. It sets out the work and the cost. There is no pressure to say yes on the spot.
- We do the work and explain what we found. You get a straight account of what was wrong and what, if anything, to keep an eye on.
Why Local Matters With a Heat Pump
A heat pump is not a boiler. It works at lower temperatures for longer, so the radiators, cylinder, controls and outdoor unit all affect how well it performs. Many problems are down to settings or the way the pieces work together, not a broken part.
Being based in Walsall means we can reach you quickly, and you can see who you are dealing with. We cover Walsall, Willenhall, Bloxwich, Darlaston, Aldridge, Brownhills and Wednesbury, as well as nearby parts of Wolverhampton, Cannock, West Bromwich and Dudley.
Costs and Running Costs, Explained Plainly
Servicing and repair costs depend on the make, the age of the system and what is wrong, so we quote after the free survey instead of guessing over the phone.
Installation figures from national sources are a useful guide if you are weighing up repair against replacement:
- The typical cost of installing an air source heat pump in the UK is around £12,000 (Energy Saving Trust, 2026).
- Installation costs between £5,000 and £15,000 depending on the property (Worcester Bosch, 2026).
- A typical installation costs around £7,000 to £13,000, depending on property size, system design and upgrades (Heatable, 2026).
On running costs, heat pumps are more than three times more efficient than a gas or oil boiler (Energy Saving Trust, 2026). However, electricity is nearly four times more expensive than gas on standard tariffs, so a heat pump can cost slightly more to run than a new gas or oil boiler. A heat pump time-of-use tariff can bring running costs below a gas boiler (Energy Saving Trust, 2026). If your bills have jumped, the tariff is worth checking alongside the system itself.
Grants and Replacing an Old System
If your heat pump is beyond sensible repair, or you are still on gas, oil, electric or LPG heating, the Boiler Upgrade Scheme may be relevant. Homes in England and Wales can get £7,500 towards an air source heat pump (Energy Saving Trust, 2026).
We are not MCS certified. The grant comes through our MCS-certified partner, who quotes, installs and applies for it on your behalf. If you do not need the grant, we install the heat pump ourselves.
Talk to Someone Local
If your heat pump needs attention, or you are weighing up whether to repair or replace it, we will explain your options and the costs without pressure. Call 01922 302461 or request a free survey
How It Works
From initial survey to completion — here’s what to expect when you work with us.
Tell us about your home
Call or send a message with your address and your current heating.
Free home survey
We assess your home and talk through your options.
Written quote
You get a clear, itemised written quote with no pressure to decide on the day.
Fitted and tested
We install, commission and hand over the system.
Frequently Asked Questions
The typical cost of installing an air source heat pump in the UK is around £12,000 (Energy Saving Trust, 2026). Other guides give wider ranges, such as £3,000 to £15,000 on average before extras like upgraded radiators (Checkatrade, 2026). Your own figure depends on your home, so we put it in a written quote after a free survey.
You may, if you own the property and are replacing a fossil fuel system such as oil, gas, electric or LPG (GOV.UK, 2026). Most new builds, social housing and homes already given government funding for a heat pump are excluded (GOV.UK, 2026). The grant comes through our MCS-certified partner, who installs and applies for you. The grant value is taken off what you pay and shown on the quote and invoice (GOV.UK, 2026).
Usually not. Most heat pump installations are permitted development, so no planning permission is needed. If you live in a listed building or conservation area, check with your local planning department first (Energy Saving Trust, 2026). We can talk through your property on the survey.
Yes, a heat pump normally works with a hot water cylinder. One can usually fit in any cupboard measuring at least 80cm x 80cm (Energy Saving Trust, 2026). We check the space you have during the free survey.
Not always. Heat pumps run at lower flow temperatures, so some rooms may need larger radiators to stay comfortable. Radiator upgrades are an extra on top of installation costs (Checkatrade, 2026). We look room by room at the survey and list anything needed in the written quote.
For many homes, yes, though it depends on your property and tariff. Heat pumps are more than three times more efficient than a gas or oil boiler (Energy Saving Trust, 2026), but electricity costs more than gas per unit. A time-of-use tariff can bring running costs below a gas boiler (Energy Saving Trust, 2026). We will give you an honest view, including when it is not a good fit.
The outdoor unit makes a low hum from its fan and compressor, similar in character to other outdoor equipment. We do not quote a noise figure here because it varies between models and positions. Where the unit is placed matters, and a new or louder noise on an existing unit is worth having checked.
Follow the manufacturer's guidance in your handbook, as intervals differ between models. If you are unsure, or the handbook is missing, call us and we will tell you what is sensible for your system. Our [servicing page](/heat-pump-servicing/heat-pump-servicing-walsall/) explains what a visit involves.
It depends on the type of system and the work needed. Monobloc heat pumps keep all components in one outdoor unit and are cheaper and quicker to install, while split systems can be slightly more efficient (Energy Saving Trust, 2026). For grant jobs, the heat pump must be installed and commissioned within 120 days of applying (GOV.UK, 2026). We give you a realistic timescale in writing.
Thinking about an air source heat pump?
Call or send a message and we'll arrange a free survey of your home, then send a written quote.